Supplemental benefits
Benefit details
How do I access the benefit?
Dental services
Acupuncture for chronic lower back pain
Over-the-counter (OTC) allowance

Up to $65 per quarter allowance enables members to purchase products that support common occurring conditions such as:

  • Pain relievers
  • Cough and cold relief medicine
  • First aid equipment that do not require prescriptions.


Unused amounts do not roll over to the next quarter.

You can find a full list of the OTC health and wellness items that you can get in the mail in the OTC catalog below.

OTC Catalog and Order Form – English

OTC Catalog and Order Form – Spanish

If you have questions about this mail-order service, call CenterWell Pharmacy at 855-211-8370 (TTY: 711), Monday – Friday, 7 a.m. – 10 p.m., and Saturday, 7 a.m. – 5:30 p.m., Eastern time.

Podiatry services
Up to 6 annual podiatry visits for the following:

  • Members in need of medical or surgical treatment of injuries and diseases of the foot
  • Members with conditions affecting the legs, such as diabetes

Use our Find a Doctor service to locate podiatrists near you.

Call Customer Care at 800-787-3311 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Central time.

Post-discharge meals
Smartphone services

With a smartphone, you have easy access to health-related information and can stay connected to your care team and health plan. Any enrollee who qualifies for the Federal Lifeline program, will be eligible to receive a free cell phone with monthly talk minutes, text and data.

Call Customer Care at 800‑787‑3311 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Central time.

Smoking-cessation services

28 additional face-to-face visits with PCP or specialist offered. Refer to your Member Handbook for more information about your covered services.

Call Customer Care at 800-787-3311 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m., Central time.
Transportation services
Waived Copays