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Health Risk Assessment

A great way to start with Humana Healthy Horizons® is by filling out your Health Risk Assessment (HRA).

Health Risk Assessment

We can provide better care when we know more about you. You can help by filling out a Health Risk Assessment

When should you complete your HRA?

Upon enrollment
When you enroll and complete your HRA within 30 days you are eligible for a one-time $20 reward.

Once a year
To better help you manage your care and identify any changes in your health, we encourage you to complete your HRA each year.

Here are 7 easy ways to complete your HRA:

  • ApplicationRegistering for a Go365 account
  • OnlineRegistering for a MyHumana account
  • Welcome Call: Receive an automated call upon enrollment and annually where you can complete your HRA over the phone, or
  • Call: If you have a care coordinator or care manager, you can complete over the phone or in person with them. If you don’t have a care coordinator or care manager, call us at 866-331-1577 (TTY:711) Monday through Friday, from 8 a.m. to 5 p.m., Eastern time or Member Services at 800-444-9137 (TTY: 711), Monday through Friday, from 7 a.m. to 7 p.m., Eastern time., or
  • Email/Fax/Mail: Print and complete the below HRA

After printing and filling out one of the above forms, please send them one of the below:

  • Email: [email protected]
  • Fax: 1-888-899-6741 
  • Humana Healthy Horizons in Kentucky
    P.O. Box 14823
    Lexington, KY 40512-4823

Looking for help?

Contact us

If you have questions, find the number you need to get help and support.

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Find a doctor, hospital or pharmacy.

Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.