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Join our Member Family Advisory Council

Your voice matters!

Are you eager to give feedback on your health plan? If so, our Member and Family Advisory Council meetings are for you!

Anyone can join!

Who: Any Humana Healthy Horizons in Ohio member and their families.
What: A chance to share your voice and ideas on your health plan
When: We meet only 4 times a year. Once every 3 months
Where: Join in person, virtually, or on your phone
Why: We want to hear from you!
Earn a $25 gift card for joining in-person or virtually! Lunch provided for in-person members and families who attend.

Upcoming MFAC Meetings

February 20, 2025: Columbus
May 15, 2025: Cleveland
August 21, 2025: Cincinnatti
November 13, 2025: Toledo

2025 Meeting Notes and MFAC Projects

For meeting notes or information about current and upcoming MFAC projects, please contact the Member Experience Team at [email protected]

Contact us to join or ask questions about MFAC

If you would like to join us at a meeting or participate virtually, please contact us at

Email: [email protected]
Call: 877-856-5702 (TTY: 711)
Monday – Friday, from 7 a.m. – 8 p.m., Eastern time

If you need a ride

Call our transportation vendor Access 2Care at

855-739-5986 (TTY:866-288-3133)
Monday – Saturday, from 8 a.m. – 6 p.m., Eastern Time.
Learn more about our transportation services

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Your MyHumana account is here when you need it. Easily access claims, drug prices, in-network doctors, and more. If you don’t have your account, create it today.

Auxiliary aids and services, free of charge, are available to you.
877-856-5702 (TTY: 711), Monday through Friday, from 7:00 a.m. to 8:00 p.m., Eastern time.
Humana Inc. and its subsidiaries comply with Section 1557 by providing free auxiliary aids and services to people with disabilities when auxiliary aids and services are necessary to ensure an equal opportunity to participate. Services include qualified sign language interpreters, video remote interpretation, and written information in other formats. See our full Auxiliary Aids and Services Notice.

Notice of Non-Discrimination
Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. See our full Non-Discrimination Notice.

Humana Healthy Horizons in Ohio is a Medicaid Product of Humana Health Plan of Ohio, Inc.

© Humana 2025

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Last Updated: 05/29/2024