If you or a family member have coverage through South Carolina Healthy Connections Medicaid, you may receive a review form soon. Learn how to keep your benefits on our
Contact us
Have a question for us or need support? Find how and where to get the information or help you need.
Humana Healthy Horizons in South Carolina contact information
Member Services
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 8 p.m., Eastern time
The Humana Healthy Horizons® in South Carolina automated phone system may answer your call on Saturdays, Sundays, and some public holidays. If you call when we are closed and are prompted to leave a message, please do so. We will call you back the next business day.
Online Chat Service
We’re happy to talk to you via online chat. To access this service:
- Log in to your MyHumana account
- If you don’t have a MyHumana account, you quickly can
create one .
- If you don’t have a MyHumana account, you quickly can
- Click the “Chat with us” button near the bottom of any page inside your MyHumana account
Online chat is available Monday – Friday, from 8 a.m. – 8 p.m., Eastern time
Concierge services for accessibility
877-320-2233
24-Hour Nurse Advice Line
877-837-6952 (TTY: 711)
Behavioral health
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Care management program
To speak with a care manager or enroll in a care management program
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Community management department
For information on local resources and community and supportive services in your area
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Dental
For information about your dental coverage (through South Carolina Medicaid)
DentaQuest
888-307-6552
Dentaquest.com
Disease management program
To speak with a care manager or enroll in a disease management program
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Hearing
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
CenterWell Pharmacy™
For questions about our over-the-counter mail-order pharmacy service
800-379-0092 (TTY: 711)
Monday – Friday, 8 a.m. – 11 p.m., and Saturday, 8 a.m. to 6:30 p.m., Eastern time
HumanaBeginnings™ care management program
Expecting? Contact our
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Transportation
For non-emergency ambulance or stretcher services, visit
Vision
866-432-0001 (TTY: 711)
Monday – Friday, from 8 a.m. – 6 p.m., Eastern time
Fraud, Waste, or Abuse
To report fraud, waste, or abuse of our services
800-614-4126 (TTY: 711)
24 hours a day, seven days a week